Common questions
- How much does it cost to run a voting event in Ghana?
- There is no upfront fee to set up an event. Mould takes a commission on the votes you sell, at the rate set by your event package. A withdrawal fee is deducted when you request a payout: 1% below GHS 1,000, or GHS 10 from GHS 1,000 upward.
- Can people vote without internet access?
- Yes. Mould supports USSD voting, so a supporter can vote from any phone by dialling a short code — no smartphone and no data bundle required. Those votes count into the same total as web votes.
- Which payment methods can voters use?
- Online voters can pay with Mobile Money or a supported card. USSD voting uses Mobile Money, so a bank card is not required.
- Can I stop people from seeing the results while voting is open?
- Yes. You control whether vote counts, percentages and trending nominees are visible to the public, and you can keep full results hidden until you choose to reveal them.
- How do voters check that their vote went through?
- Every payment produces a receipt with a reference number. Voters can look up that reference at any time to confirm the votes were counted.