Common questions
- How do I pay for tickets?
- You can pay with Mobile Money or a supported card at online checkout. Your QR ticket is issued as soon as payment clears.
- I lost my ticket message. Can I get it back?
- Yes. Contact our support team with your payment or order reference and we can help you recover it.
- Do I need to print my ticket?
- No. Show the QR code on your phone at the entrance and staff will scan it.
- Can I vote for a contestant here as well?
- Yes. Many events on Mould run public voting alongside ticket sales. You can vote online, or dial the event's USSD short code from any phone.